Browsing statistics and cookies
Information we obtain via cookies
Cookies are small text files stored in your web browser that allow us to recognize your computer when you visit our website. Cookies are necessary to ensure that certain parts of our website function smoothly and securely. We also use them to make everything faster, easier and more personalized and to help us understand how our websites are used. Cookies may also be used to present you with more relevant content.
Most of the cookies we use are "computer cookies" which are automatically deleted at the end of a browsing session. We also use "persistent cookies". These remain on your hard drive and we use them to automatically recognize you as the same visitor when you return to our website or application. The cookie itself does not contain any personally identifiable information, but it does send an identifier to our server that allows us to link you to the cookie so that we can update the home page to notify you of any changes since your last visit.
The cookies we use fall into the following categories
Cookies Absolutely Necessary: Making Our Websites Work
These cookies are necessary so that you can move around our websites and log in to secure sections. They also allow us to provide you with content adapted to your device. If you refuse to receive them, some parts of our site will not function properly and may not function at all.
To allow you to navigate our site without problems
Display content in a format that is ideal for your device and position it correctly for your screen
Allows you to play content without having to repeatedly adjust volume and display settings
Feature Cookies: Enabling website features
These cookies allow our websites to remember the choices you have made, such as your region. We also use them to personalize your experience, for example, by presenting different content to regular users and first-time visitors to the site.
Without these cookies, you will still be able to use the site, but you may have difficulty with some features. You will also find that the content on the site is not suitable for you.
Some examples of how we use feature cookies:
Remember if you have completed a survey so we don't have to ask you to complete it again.
Limit the number of times a particular advertisement is presented to you. (Also known as "capping".)
Analytical Cookies: Monitoring the Performance of our Websites
These cookies collect information about how people use our websites and how well our websites perform, for example how many people visit the website, which pages are most popular, whether people see error messages and where.
A few examples of how we use analytical cookies:
To identify browsing trends on our websites
To help us keep our content relevant and up to date
To count the number of times a page or email was viewed and help us measure the effectiveness of our content and communications
To improve the operation of our sites.
Without these cookies, you will still be able to use and enjoy all the online features of our websites.
Web beacons: Monitoring the Performance of our email campaigns.
Our websites and some of the emails we send also contain small, invisible images called "web beacons". These are used to count the number of times the page or email has been viewed and help us measure the effectiveness of our marketing. Web beacons are anonymous and do not contain or collect any information that identifies you as an individual.
Targeting Cookies: Marketing and Advertising
These cookies are used to deliver advertisements and content more relevant to you, as well as to limit the number of times you see a particular advertisement. They also measure the effectiveness of advertising campaigns. We also use them to test and improve our products and services by, for example, testing different products with different customer groups to see which is the most popular.
Without these cookies, you will be able to use and enjoy all the features of our websites, but the advertisements you see will not be relevant to your interests.
How and why we use your personal information
We use the information we hold about you in different ways that fall into these broad categories:
What we have to do to provide you with the products or services you've requested;
What we need to do to meet our legal obligations;
The things that enable us to run our business effectively and efficiently.
European data protection law gives you rights over your personal data that vary depending on the category in which they are held.